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How to Cancel or Reschedule a Session Using "Excusas": Translation Exercise for Therapists

2/26/2016

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by Alfonso M. López
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Life can get complicated for therapists!

Sometimes you may be facing issues in your personal life, or emergency situations with clients, and may need to cancel or reschedule sessions.

Be ready with your communication strategy!
​
Here are some ways to get through canceling and rescheduling a session looking like an expert.


When the unexpected happens, it is necessary to know how to convey to our clients what is happening. (Please use good clinical judgment when communicating personal information to clients.)

Let’s review some of the most common phrases people use in Spanish to convey excuses for missing an appointment, forgetting something, etc.:

Join our e-mail list and receive a free English Translation of this exercise, 
But first try to translate the following phrases into English yourself!


"Excusas" When You Need to Cancel or Change a Session:​
  1. Se me presentó un problema fuera de mi control y no podré llegar a tiempo.
  2. Tuve una emergencia y tendré que cancelar nuestra cita.
  3. No se preocupe todo está bien.
  4. Perdí mi agenda.
  5. Mi itinerario se confundió, lo siento.
  6. Me enfermé con gripe y tengo que cancelar la cita.
  7. Lo siento pero tengo una emergencia y no puedo asistir a la reunión.
  8. Tengo que posponer nuestra cita para otra ocasión.
  9. Tengo problemas con el auto y no voy a llegar a tiempo.
  10. Se me ha presentado una emergencia con un cliente en el hospital y debo cancelar nuestra reunión.
  11. Amanecí enferma hoy y no voy a estar disponible para nuestra cita a las tres.
  12. Se me ponchó una llanta. 
  13. Lamento decirle que tengo que posponer nuestra cita de hoy.
  14. ¿Cuándo puede venir a su próxima cita?
  15. Puedo darle una cita para la semana próxima.
 
If you have been taking our classes or using our program, most likely, you will be able to translate these simple phrases into English. Please join our e-mail list to receive the translation.

Hopefully, you won't need to use these Excusas frequently, but of course all therapists will probably need some of them, sooner or later. So be ready just in case!
 
As always, keep practicing your Spanish daily and make sure you let your clients know of any change of plans soon enough so they can reschedule their sessions, and your problems don’t become their problems as well.
 
Take care and good luck!
Best regards, Alfonso
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DISCLAIMER: These modules reflect tried and true methods and best practices in many cases, but their effectiveness depends very much on a variety of circumstances outside the control of Spanish for Mental Health Professionals including without limitation the context of use, and the level of training of the user.  No particular result or success can be guaranteed, and Spanish for Mental Health Professionals disclaims all liability relating to any use of the modules by any user.  Materials are suitable for licensed mental health professionals; students, para professionals and pre-licensed therapists under the supervision of a licensed mental health professional only.